01
Align the requirements
Identify the equipment, its operating conditions and the cell selection requirements. Highlight mandatory limits and unresolved questions.
CONTACT & PROJECT INQUIRY
Tell us about the equipment.
Prepare a focused inquiry. Include the reference model, your load profile and the mechanical envelope so the team can review the project.
Shenzhen Jetray Technology Co., Ltd.
Let’s start with the details.
- sale1@jetray.cn
- Telephone
- +86 13924645656
- Open a conversation ↗
- Public contact location
- Songgang Town, Bao’an District,
Shenzhen, China - Corporate contact page
- jetraybattery.com/contact-us ↗
Confirm the correct delivery or visiting address before arranging a shipment or appointment.
After you send the brief
A clearer path from question to specification.
Use the inquiry to establish what is known, what needs review and what evidence is required for the next decision.
02
Review a configuration
Discuss an existing reference or a project-specific option. Ask for the matching specification, drawing and proposed evaluation scope.
03
Define the next step
Agree whether the next step is a document review, a quotation or sample evaluation. Confirm the applicable quantity, terms and acceptance criteria directly.
Helpful before sending: Exact cell model, series/parallel arrangement and measured load; protection board, leads, thermistor and pack connector. Initial inquiries should contain only information you are authorized to share.